PRIVACY POLICY

The information provided by Lothian Labs ("we," "us," or "our") on lothianlabs.com (the "Site") is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

Last Updated: June 24, 2026

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Lothian Labs ("we," "us," or "our") operates lothianlabs.com (the "Site"). We are committed to protecting your privacy and handling your data with absolute transparency. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site or inquire about our IT services.

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By using the Site, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect
We collect information to provide better services to our visitors and clients. This data falls into two categories:

• Personal Information You Provide: When you fill out a contact form, request a quote, subscribe to a newsletter, or open a support ticket, we may collect personally identifiable information, including your name, business name, email address, phone number, and any details you provide about your current IT infrastructure.

• Log Data and Analytics: Like most websites, our servers automatically record information sent by your browser whenever you visit our Site. This may include your computer's Internet Protocol (IP) address, browser type and version, the pages of our Site you visit, the date and time of your visit, and the time spent on those pages.

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2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

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3. How We Use Your Information
Lothian Labs uses the collected data for various purposes, including:

• Provide, operate, and maintain our website and services.

• Respond to your inquiries, schedule consultations, and deliver customer support.

• Send you administrative information, product updates, or marketing communications (which you can opt out of at any time).

• Monitor and analyze Site usage trends to improve user experience and optimize system performance.

• Detect, prevent, and address technical issues, vulnerabilities, or cyber threats targeting our Site.

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4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following circumstances:

• Third-Party Service Providers: We may employ trusted third-party companies and individuals to facilitate our website operations, perform Site-related services (such as analytics tools), or assist us in analyzing how our Site is used. These parties have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to protect the rights, property, or safety of Lothian Ave, our clients, or others.

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5. Data Security
The security of your data is of paramount importance to us. As an IT and cybersecurity provider, we implement robust commercial security measures—including SSL/TLS encryption for data transmission—to protect your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

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6. Links to Other Sites
Our Site may contain links to external websites that are not operated by us (such as vendor portals or software partners). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

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7. Changes to This Privacy Policy
Lothian Ave reserves the right to update or change our Privacy Policy at any time. Any modifications will take effect immediately upon posting to this page. Your continued use of the Site after we post any modifications constitutes your acknowledgment of the changes and your consent to abide by the modified policy.

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8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Email: privacy@lothianlabs.com

Contact Form: [Link to Contact Page]

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. 

To learn more about this, check out our article “Creating a Privacy Policy”.